💬 Questions & Answers
Have questions? You're not alone! Below are some of the most common questions our brides ask before saying “yes” to the dress. We’re here to help make your shopping experience easy, stress-free, and magical from start to finish.
❓ How long does shipping take?
🅐: All orders are processed within 1–3 business days, and delivered within 7 days after processing (excluding weekends and holidays). We pride ourselves on fast, reliable shipping so you get your gown on time.
❓ How do I choose the right size?
🅐: Each product includes a size chart to help guide you. We recommend measuring your bust, waist, and hips and comparing to the chart. If you’re between sizes, size up for easier tailoring. To ensure your dress fits beautifully, Because each piece is specially sourced, we are unable to offer returns or exchanges on this item.
❓ What fabrics are the dresses made of?
🅐: We use high-quality materials such as lace, satin, chiffon, organza, and tulle—all chosen for their elegance, durability, and comfort.
❓ Can I return or exchange my dress?
🅐: Because each piece is specially sourced, we are unable to offer returns or exchanges on these item. item are shipped directly from our suppliers, we currently do not accept returns unless the item is damaged or defective. Please double-check your measurements and reach out with questions before ordering!
❓ How do I care for my gown after the wedding?
🅐: We recommend professional dry cleaning. Store your gown in a cool, dry place inside a breathable garment bag to preserve its beauty for years to come.
❓ Do you offer gowns for the entire bridal party?
🅐: Yes! We carry elegant gowns for brides, bridesmaids, flower girls, mothers of the bride, and more. Our collection is curated to offer something special for everyone in your bridal party.
❓ Can I track my order?
🅐: Absolutely. Once your order has shipped, you'll receive a tracking number via email so you can follow your package every step of the way.
❓ Do you offer custom orders or alterations?
🅐: At this time, we do not offer custom sizing or in-house alterations. However, we recommend purchasing a size that best fits your largest measurement, then having the gown tailored locally for a perfect fit.
❓ Is LaTae’s Bridal Boutique a physical store?
🅐: We are an online-only boutique, which allows us to keep our prices affordable while offering fast shipping directly to your doorstep.
❓ How can I contact customer support?
🅐: You can reach us anytime through our Contact Us page or by email at sales@lataebridalboutique.com. We’re happy to help with sizing, styling, or order support.